Zenoti Analytics

Everything you need to know about Analytics Express

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Analytics Express

Analytics Express: Overview

Links to all dashboards - Appointment, Traffic, Services, Retention, Sales, and Marketing
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Updated over a week ago

Analytics Express: Appointment Analysis Dashboards

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Appointment Analysis: Appointments

View details of appointments such as number of appointments based on appointment status, service sub category and more
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Appointment Analysis: Appointment Time

Learn about your guests preferences such as days of the week or time of the day that is preferable, and preferences of female vs male guests
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Appointment Analysis: Booking Time

Learn about preferred booking slots by day of the week and also about preferences of male vs female guests
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Appointment Analysis: Booking Day vs Appointment Day

Refer to this dashboard to understand on which days customers advance book their appointments for which preferred days
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Appointment Analysis: Time Taken

Learn about the time difference between the booked time and appointment times, and the average wait time after check-in
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Appointment Analysis: Summary

Dig into details of when exactly an appointment was advance booked or if it was a walk-in
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Analytics Express: Traffic Analysis Dashboards

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Traffic Analysis: Traffic (Overall)

Learn about aspects of footfall into your business - compared over a time period, by state, and by the centers attracting higher traffic
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Traffic Analysis: Traffic by New/Existing Guests

Analyze the footfall in your business for new vs existing guests based on gender and by month and year
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Traffic Analysis: Traffic by Invoice Source

Learn about the source of your bookings such as Zenoti Web, Online, Mobile App, Imports, and this data split by gender and by month-year
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Traffic Analysis: Traffic by Item

Learn about the items you sold to guests and the categories the items belonged to
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Traffic Analysis: Guest Traffic by Geography

View details of guests or visits to your business based on the state or city
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Analytics Express: Service Analysis Dashboards​

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Service Analysis: Service Sales and Count

Use this dashboard to understand how your services are performing - both, by sale value and by count
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Service Analysis: Service by Category

Get insights in service sales numbers and service count (number of services sold) by service category in a given time frame
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Service Analysis: Service Per Invoice

Refer to this dashboard to know the average number of services you sold per invoice
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Service Analysis: Average Invoice Value

Refer to this dashboard to know the average value of your invoices
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Analytics Express: Retention Analysis Dashboards

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Retention Analysis: Retention Percentage (Retention%)

Refer to this dashboard to understand how soon customers return to you after coming in for their first visit
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Retention Analysis: Retention by Employee

Use this dashboard to view details of each employee’s performance with regard to retention
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Retention Analysis: Lost Customers

Refer to this dashboard to understand how many guests you lost by employee and by service based on a retention period
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Retention Analysis: Guest Spend

Refer to this dashboard to understand guest retention by average spend - details are shown by gender and by year
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Retention Analysis: Service Volume

Refer to this dashboard to understand guest retention by service volume - details are shown by retained vs not retained guests
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Analytics Express: Marketing Analysis Dashboards

Use analytics around the key metric of campaign redemptions
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Marketing Analysis: Campaign Redemptions - Count

Refer to these dashboards to know how many campaigns guests have redeemed in a time frame
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Marketing Analysis: Campaign Redemptions - Value

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Marketing Analysis: Campaign Redemptions - Service

Refer to these dashboards to know the services guests have redeemed as part of campaigns in a selected time frame
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Marketing Analysis: Campaign Redemptions - Product

Refer to these dashboards to know the products that guests redeemed as part of campaigns in a selected time frame
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Marketing Analysis: Campaign Redemptions - Member Status/Spend Category

Refer to these dashboards to know how many members and non members redeemed campaigns and the spend categories they belonged to
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Marketing Analysis: Campaign Redemptions - Customer Type/Gender

Refer to these dashboards to know how many members and non members redeemed campaigns and their details by gender, in a selected time frame
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Marketing Analysis: Campaign Effectiveness

Use this dashboard to understand how many guests used your campaigns and offers, the conversion rate of your campaigns and more
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Analytics Express: Sales Analysis Dashboards

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Sales Analysis: Sales (Overall)

Refer to this dashboard to get a sense of your sales numbers by month-year, by center, and by state (for the US only)
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Sales Analysis: Sales by New/Existing Guests

View this dashboard for insights on sales numbers for new and existing guests
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Sales Analysis: Sales by Invoice Source

Learn about the source of your invoices such as Zenoti Web, Mobile App, or Imported from other databases
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Sales Analysis: Sales by Item

Learn about the sales value by item type such as sale of services, products, memberships, packages, gift cards, prepaid cards and refunds
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Sales Analysis: Guest Sales by Geography

Get insights into sales numbers based on the state or city where your business is located
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Updated over a week ago