One of the advantages of using Zenoti is that, your guests have the flexibility of purchasing a membership or a package at one location, and redeeming the benefits at any other location (i.e., cross center redemptions).

If taxation laws make it difficult to report cross center redemptions or if the centers follow tiered pricing (not allowing benefits of a membership that was purchased at a lower price to be redeemed at a center that sells the same membership at a higher price), you can choose to turn off cross center redemptions (which are enabled by default) for the following:

  • Memberships
  • Packages
  • Prepaid cards
  • Gift cards

To disable cross center redemptions

  1. At the organization level, navigate to Admin > Organizations > Organization > Settings (tab).
  2. Expand the General category.
  3. Based on your requirement, clear the checkboxes against any or all of the following:
    - Enable cross center redemptions for memberships
    - Enable cross center redemptions for packages
    - Enable cross center redemptions for prepaid cards
    - Enable cross center redemptions for gift cards
    Note: You cannot disable cross center redemptions for loyalty points.
  4. Click Save.
    You have disabled cross center redemptions as per your requirement.
    Guests can now redeem the benefits only at the center where they made the purchase.

See Also

Impact of Disabling Cross Center Redemptions

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