In Zenoti Reports, the day on which the sale is reported varies as follows:

  • Services and Classes: The sale is reported for the day on which the actual service or class took place and not the date on which the service was booked or the invoice was closed.
    Example: If a guest books an appointment on 10th, avails a service on 11th, but makes the payment on 12th and the front office closes the invoice (on 12th), the sale of the item (in this case, service) is reflected on 11th in Zenoti reports.
  • All other items: The sale of all other items (products, memberships, packages, gift cards, and prepaid card) is reflected on the day the item was sold.
    Example: If a guest purchases a membership on 11th, but makes the payment on 12th, the sale of the item (in this case, membership) is reflected on 11th in Zenoti reports.
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