A sale of any item in Zenoti (services, classes, products, memberships, packages, gift cards, and pre-paid cards) is the final price of the item after factoring in all the discounts and does not include tax. 

For example, consider the following:

In the above example, the amount collected by the center is $95 (Massage Price - Discount + Tax).

Whereas, the sale reported by Zenoti is $90 (Massage Price - Discount - Tax).
 

Sales representation in Zenoti Reports

All the items sold by a center or organization is reported as the sales of the center or organization.

In Zenoti Reports, the values that appear in Sales column or field is determined by the following:

  • Invoices: Only Closed invoices are considered.
  • Payment Types: Only Cash, Card, Check, and Custom Payments are considered.
  • Day: The day on which the sale is reported varies as follows:

    Services and Classes
    The day on which the actual service or class took place and not the date on which the service was booked or the invoice was closed.
    Example: If a guest books an appointment on 10th, avails a service on 11th but   makes the payment on 12th and the front office closes the invoice (on 12th), the
    sale of the item (in this case, service) is reflected on 11th in Zenoti reports.

    All other items
    The sale of all other items (products, memberships, packages, gift cards, and pre-paid card) is reflected on the day the item was sold.
    Example: If a guest purchases a membership on 11th, but makes the payment on 12th, the sale of the item (in this case, membership) is reflected on 11th in Zenoti reports.
  • Discounts: Includes discounts
  • Tax: Excludes taxes

See Also

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