To view the prepaid card details from the appointment book:

  1. From the main menu, click the Appointment tab. The Appointment Book for the center opens.
  2. Click an open block in the Appointment Book and select Prepaid/Gift Card Details from the context menu.
    The Prepaid/Gift Card Details pop-up window opens.
  3. Enter the prepaid card number in the Enter Code field and click Show.
    The details of the prepaid card appear on-screen.

Understanding the information on this screen:

  • Card Type: The card types are: prepaid card and gift card. If you are checking the details of a prepaid card, the card type appears as 'prepaid card'.
  • Bought by: The prepaid card buyer's name. Click the name to open the guest’s profile.
  • Value: The total worth of the prepaid card. The value amount may or may not be equal to the price.
    Note:
    The value includes the extra amount added to the card, in addition to the price. Read: What is Price and Value in a Gift Card or Prepaid Card?
  • Price: The purchase price of the prepaid card.
  • Expiry: The expiration date of the prepaid card.
  • Notes: The notes entered about the prepaid card during its purchase.
  • Payment Date and Payment Amount: Displays an up-to-date summary of the prepaid card usage. It also shows the total amount used (Total Used) till date and the current balance remaining on it (Balance).
    Note:
    The balance reflects the amount remaining on the value of the prepaid card.
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