At times, you might want to award extra credits to certain members to retain their loyalty. In such cases, you can edit membership balance directly from the guest profile.

Note: By default, the permission to update credit value is not enabled for any user. To enable it for a user, contact support@zenoti.com.

To increase membership balance

  1. Open the Guest History page.
  2. On the page, click the Memberships tab.
  3. Click the Balance column of the membership you want to change. 

 4. On the Update Membership Balance window, in the New Balance Box, type the
     new balance of the guest after adding additional credits.  
 5. Click OK.

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