You can charge for one or multiple suspended memberships at once from the Suspended Memberships report. 

To charge a single membership

While you can charge for an individual membership from here, it is easier to do so from the Guest History page. 

  1. Go to Admin > Reports > Memberships > Suspended Memberships.
  2. On the Suspended Memberships report, select the relevant criteria to filter the list.
  3. Find the membership that you want to charge, and click the Charge link. 
  4. On the charge window, select the checkbox for the invoice you want to charge. Click Next.
  5. Select a payment method and start processing the payment.

To perform a bulk charge

You can do a bulk charge of only those memberships that have an online credit card as the payment method.

  1. On the Suspended Memberships report, select the relevant criteria to filter the list.
  2. Select the checkboxes next to the memberships you want to charge.
    Note
    : Checkboxes for memberships with payment types other than an online credit card cannot be selected.
  3.  Click Bulk Charge on the top of the list. 

For all successful payments, the memberships status changes to Collected.
Note:
The statuses do not change instantly. It takes some time.

See Also

Did this answer your question?