You can offer one or a combination of the following benefits with memberships:

Credits: Credits in a value higher than the membership price.

Service Credits: Free services that are included as part of the membership.

Discounts: Discount on specific (or all) services.

When guests have both service credits and discounts to use, you can define what should be applied by default to an invoice – service credits or discounts. Also, you can vary the default configurations per center. For example, Center A could apply service credits, while Center B applies discounts by default. 

The following are the different default configuration that you can set up:

1. Apply service credits by default - across all centers 

At the organization level:

  1. On the main menu, click Admin.
  2. On the Admin Dashboard, click Organization > Organizations.
  3. Click the name of the organization, and on the Edit Organization window click the Settings tab.
  4. Click Memberships.
  5. Under Allow membership redemption, select the At the time of appointment booking option. 

When guests use a service for which they have free credits from any membership, the service credit is automatically applied to the invoice. You cannot remove the service credit and apply discounts to the invoice. If the guest also has membership discounts, you can apply them only after the service credits are used.  

2. Apply service credits by default – at selected centers

 At the organization level:

  1. On the main menu, click Admin.
  2. On the Admin Dashboard, click Organization > Organizations.
  3.  Click the name of the organization, and on the Edit Organization window click the Settings tab.
  4. Click Memberships.
  5. Under Allow membership redemption, select the When taking payment option. 

At the center level

  1. On the main menu, click Admin.
  2. On the Admin Dashboard, click Organization > Organizations.
  3. Click the name of the organization, and on the Edit Organization window click the Settings tab.
  4. Click Memberships.
  5. Under Default membership benefit application, select the Avail service credit option. 

When guests use a service for which they free credits from any membership, the service credit is automatically applied to the invoice. You cannot remove the service credit and apply discounts to the invoice. If the guest also has membership discounts, you can apply them only after the service credits are used.

3. Apply discounts by default – at selected centers 

At the organization level:

  1. On the main menu, click Admin.
  2. On the Admin Dashboard, click Organization > Organizations.
  3. Click the name of the organization, and on the Edit Organization window click the Settings tab.
  4. Click Memberships.
  5. Under Allow membership redemption, select the When taking payment option.

At the center level

  1. On the main menu, click Admin.
  2. On the Admin Dashboard, click Organization > Organizations.
  3. Click the name of the organization, and on the Edit Organization window click the Settings tab.
  4. Click Memberships.
  5. Under Default membership benefit application, select the Apply member discount option. 

When guests use a service for which any of their membership discounts apply, the discount is automatically applied to the invoice. If the guest also has service credits and wants to use them, you can remove the discount and apply the service credit. Note: Once you remove a membership discount from the invoice, you cannot re-apply it.  

4. Manually apply membership benefits to the invoice – no defaults 

At the organization level:

  1. On the main menu, click Admin.
  2. On the Admin Dashboard, click Organization > Organizations.
  3. Click the name of the organization, and on the Edit Organization window click the Settings tab.
  4. Click Memberships.
  5. Under Allow membership redemption, select the When taking payment option.

At the center level:

  1. On the main menu, click Admin.
  2. On the Admin Dashboard, click Organization > Organizations.
  3. Click the name of the organization, and on the Edit Organization window click the Settings tab.
  4. Click Memberships.
  5. Under Default membership benefit application, select None. 

When guests use a service for which any of their membership discounts apply, the discount is automatically applied to the invoice. If the guest also has service credits and wants to use them, you can remove the discount and apply the service credit. Note: Once you remove a membership discount from the invoice, you cannot re-apply it. 

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