During redemption of points from Tiered loyalty program, you must be aware of the following:

  • You can choose the tier from the Loyalty Program field (if the guest has points accumulated from more than one tier) from which the points must be redeemed from.
  • The points of the selected tier which are set to expire first are redeemed first (this is by design).
  • The guest cannot use points to pay tips, memberships, pre-paid cards, and gift cards.
  • Points redeemed from Tiered loyalty program are always redeemed on the post-tax amount (unless configured for closed invoices. For more information, see the Closed Invoices in a Tiered Loyalty Program article).

See Also

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