Zenoti gives you a platform to define, view, and redeem loyalty points accrued through loyalty program.

 You can configure two types of loyalty program in Zenoti:

Regular Loyalty Program

  • Amount spent for availing services or purchasing products, and specific actions, for example, referring a friend or sharing feedback etc., results in accrual of pre-defined loyalty points.

Tiered Loyalty Program

  • Is available only to customers with an Enterprise license.
  • Based on the amount spent by the guests (to avail services, buy products, etc.,) over a specified time period, guests are segregated into tiers.
  • Higher the amount spent, higher is the tier.
  • For the same amount spent, a guest in a higher tier is awarded more loyalty points than a guest in a lower tier.

See Also

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