Loyalty Points

Resources to help you get started with Loyalty Points and setup a Loyalty Program in your organization

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61 articles in this collection
Written by Sagar Garuda
Regular Loyalty Program

Enrollment and Points Accrual

Learn how a guest is enrolled into a Regular loyalty program and accumulates points
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Written by Sagar Garuda
Updated over a week ago

Points Accrual: Pre-Tax and Post-Tax

Understand how points are accrued when you select Pre or Post-tax setting in a Regular loyalty program
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Updated over a week ago

Points Reversal in a Regular Loyalty Program

Understand when points are reversed in a Regular loyalty program
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Written by Sagar Garuda
Updated over a week ago

Configuring a Regular Loyalty Program

Learn how to setup Regular loyalty program in your organization
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Written by Sagar Garuda
Updated over a week ago

Send Loyalty Points Expiry Reminder

Learn how to set up loyalty points expiry reminder in a loyalty program (Regular or Tiered)
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Written by Sagar Garuda
Updated over a week ago

Extend Loyalty Points Expiry Date

Learn how to extend the expiry date of loyalty points accrued in a loyalty program (Regular or Tiered)
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Written by Sagar Garuda
Updated over a week ago

Loyalty Points Statement

Learn how to send loyalty points statement to guests by email or text messages on periodic basis in a Regular or Tiered loyalty Program.
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Written by Sagar Garuda
Updated over a week ago

Points Accrual Type for Rebooked Services

Learn how to award additional points to guests when they rebook a service
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Written by Sagar Garuda
Updated over a week ago

Loyalty Point Accrual on Custom Payments

Learn how to award loyalty points to your guests when they make custom payments
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Written by Sagar Garuda
Updated over a week ago

Accrual Settings in Regular Loyalty Program

Know about the various accrual settings that you can use to award loyalty points in a regular loyalty program
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Written by Sagar Garuda
Updated over a week ago
Tiered Loyalty Program

Overview of a Tiered Loyalty Program

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Written by Sagar Garuda
Updated over a week ago

Tier Enrollment

Know about the types of enrollment, automatic and manual, and when a guest is enrolled in a tier in a tiered loyalty program
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Written by Sagar Garuda
Updated over a week ago

Loyalty Points Accrual in a Tiered Loyalty Program

Understand when points are awarded in a tiered loyalty program
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Written by Sagar Garuda
Updated over a week ago

Points Reversal in a Tiered Loyalty Program

Learn how loyalty points are reversed when a payment is removed from an invoice or an invoice is refunded
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Written by Sagar Garuda
Updated over a week ago

Points Accrual on First Time Tier Enrollment

Learn how loyalty points are awarded when a guest enrolls in a tier for the first time.
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Written by Sagar Garuda
Updated over a week ago

Tier Upgrade and Downgrade

Know when a guest is upgraded or downgraded in a tiered loyalty program
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Written by Sagar Garuda
Updated over a week ago

Cancel a Guest's Tier Enrollment

Learn how to cancel a tier enrollment or unenroll a guest from a tier or loyalty program
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Written by Sagar Garuda
Updated over a week ago

Permissions Required to Cancel a Tier Enrollment

Know the permissions required to cancel tier enrollments
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Written by Sagar Garuda
Updated over a week ago

Enroll Guest Again

Learn how you can enroll (re-enroll) a guest whose tier enrollment you canceled
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Written by Sagar Garuda
Updated over a week ago

Permission Required to Enroll Guests Directly into a Tier

Learn about the permission required to enroll guests directly into the highest tier
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Written by Sagar Garuda
Updated over a week ago

Permissions Required to Enroll a Guest Again

Know the permissions required to enroll guests whose enrollment you cancelled, back into the tier
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Written by Sagar Garuda
Updated over a week ago

Configuring a Tiered Loyalty Program

Learn how to setup Tiered loyalty program in your organization
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Written by Sagar Garuda
Updated over a week ago

Run Downgrade Check on Tier Expiry

Learn how downgrade check option affects tier downgrades and when the actual downgrade takes place
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Written by Sagar Garuda
Updated over a week ago

Closed Invoices in a Tiered Loyalty Program

Learn about the various configuration settings that appear when you select closed invoices in a tiered loyalty program
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Written by Sagar Garuda
Updated over a week ago

Access Manage Loyalty Points Tiers

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Written by Sagar Garuda
Updated over a week ago

Creating Tiers

Learn how you can create tiers and define accrual settings in a tiered loyalty program
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Written by Sagar Garuda
Updated over a week ago