Whenever you create or modify an issue, you can choose to send automated email and text notifications to the following people:

  • The issue owner 
  • To a specified user 

Note: You can customize these email and text message (SMS) notifications, for more information see, Configure Email/Text templates for Issue Notifications.

You can configure email alerts to be sent to the automatically if an issue is open for more than a specified number of days. To know how to set up these email alerts, see Setting Up Email Alerts for Open Issues.

See Also

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