Zenoti allows you to create a feedback form with a set of customized questions that guests can use to rate their experience and provide their feedback. 

After creating the feedback form, you can enter the feedback that a guest provides verbally or in the printed feedback form from the appointment book.

In this article you will learn how to view the feedback provided by a guest.

To view guest feedback in the appointment book:

  1. Click the appointment block for which the feedback is recorded and click Show Guest Feedback.

    The feedback form opens with the guest's feedback for the appointment.

See Also

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