After you create a feedback form, you can choose to print the form on every invoice, receipt, or both. Your front desk staff then can collect the feedback form (printed on a invoice or receipt) from the guest and enter the ratings and comments in Zenoti.
Important! To print a feedback form, ensure that you have enabled printing of the feedback form on an invoice, receipt, or both at the organization level.
To enable printing of feedback form on every receipt at the center level:
1. At the center level, navigate to Loyalty > Settings > Feedback Form.
The Feedback Form opens.
2. Select the Print feedback from on every receipt checkbox.
3. Click Save.
You have successfully enabled printing of the feedback form on an invoice, receipt,
or both (based on your organization level print settings).