After you create a feedback form, you can choose to print the form on every invoice, receipt, or both. Your front desk staff then can collect the feedback form (printed on a invoice or receipt) from the guest and enter the ratings and comments in Zenoti.

Before you can print a feedback form on every invoice, receipt, or both, you must ensure that you have enabled printing of the feedback form at the organization level.

To enable printing of feedback form at the organization level:

1. At the organization level, navigate to Organization > Organizations > Settings (tab).
   A list of settings appears.

2. Expand Invoice and Receipt.
    Based on your requirement of printing the feedback on an invoice, receipt, or both,     perform any one or all of the following:

  • To enable printing on the invoice: In the Print Before Payment section, select the Feedback Form checkbox.
  • To enable printing on the receipt: In the Print After Payment section, select the Feedback Form checkbox.

3. Click Save.
    You have successfully enabled printing of the feedback form on an invoice, receipt,
    or both.

You can now proceed to enable printing of feedback form on every receipt at the center level.

See Also

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