There are multiple ways to check the balance on a gift card. 

  • From the Appointment Book: 
  1. Click any empty block on the Appointment Book
  2. Click Prepaid/Gift Card Details from the context menu
  3. Enter the gift card number in the pop-up box and click Show.
    To learn about the details displayed in the window, read: Read: View Gift Cards Details from the Appointment Book

Note: If the gift card was purchased online, without the guest signing in (used the 'continue as guest' option), then you can check the balance only from the Gift Card Details report. Read: How do I track gift cards purchased online using the ‘Continue as guest’ option?.

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