Guest Management

Everything you need to know about managing guests

Sagar Garuda avatar Urmilla Chandran avatar Sumayya Fatima avatar +1
40 articles in this collection
Written by Sagar Garuda, Urmilla Chandran, Sumayya Fatima and 1 other
Guest Management

Add a New Guest

Learn how to create a new guest from the Loyalty Module
Sagar Garuda avatar
Written by Sagar Garuda
Updated over a week ago

Overview of Guest Categories

Get an overview on Guest Categories in Zenoti
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Written by Sagar Garuda
Updated over a week ago

Types of Guest Categories

Learn the different types of guest categories you can segregate your guests into
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Written by Sagar Garuda
Updated over a week ago

Define Guest Categories

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Written by Sagar Garuda
Updated over a week ago

Invalid Guest Accounts

Learn when and why you will see duplicate or invalid guest accounts
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Written by Sagar Garuda
Updated over a week ago

Delete Invalid Guest Accounts

Learn how you can delete invalid or duplicate guest accounts
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Written by Sagar Garuda
Updated over a week ago

Merge Duplicate Guest Accounts Using Auto Search

Learn how you can merge duplicate guest accounts from the loyalty module using auto search
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Written by Sagar Garuda
Updated over a week ago

Merge Duplicate Guest Accounts Using Manual Search

Learn how you can merge duplicate guest accounts from the loyalty module using manual search
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Written by Sagar Garuda
Updated over a week ago

Streamline Guest Management with Employee Tasks

Promote better guest management by configuring settings to allow employees to create and follow up on tasks (in relation to guests)
Urmilla Chandran avatar
Written by Urmilla Chandran
Updated over a week ago

Create and Track Tasks to Manage Guests Better

Learn how to create and manage tasks from My Dashboard or a Guest Profile to enhance the guest management aspect of your business
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Written by Urmilla Chandran
Updated over a week ago
Guest Feedback

Guest Feedback: Overview

Learn about the steps in setting up and using the feedback experience
Urmilla Chandran avatar
Written by Urmilla Chandran
Updated over a week ago

Guest Feedback v2: The Big Picture

Refer to the info graphics to understand how administrators configure this feedback experience (v2) and how guests provide their reviews
Urmilla Chandran avatar
Written by Urmilla Chandran
Updated over a week ago

Guest Feedback v2: Enter Feedback

Learn how guests can use different channels to leave feedback on their experience
Urmilla Chandran avatar
Written by Urmilla Chandran
Updated over a week ago

Guest Feedback v2: Set Up the Feedback Experience

Learn how to create the feedback experience for your guests
Urmilla Chandran avatar
Written by Urmilla Chandran
Updated this week

Guest Feedback v1: Create a Feedback Form

Learn how to create or customize a feedback form
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Written by Sagar Garuda
Updated over a week ago

Guest Feedback v1: Capture Guest Feedback

Learn about the different ways in which you can capture feedback from the guests
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Written by Sagar Garuda
Updated over a week ago

Guest Feedback v1: Enter Guest Feedback from the Appointment Book

Learn how you can record a guest feedback from the appointment book
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Written by Sagar Garuda
Updated over a week ago

Enter or View Guest Feedback from the Guest Profile

Learn how to record or view guest feedback from the Guest Profile
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Written by Sagar Garuda
Updated over a week ago

Enable Printing of Feedback Form at the Organization Level

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Written by Sagar Garuda
Updated over a week ago

Print a Feedback Form on Receipt

After you create a feedback form, learn how to print the feedback form on every invoice, receipt, or both.
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Written by Sagar Garuda
Updated over a week ago

Can I Capture Net Promoter Score (NPS) using Zenoti?

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Written by Sagar Garuda
Updated over a week ago