By default, a guest is enrolled into a tier based on the amount spent. However, if you wish to allow your staff to enroll a guest directly into the highest tier, do the following:
- At the organization level, navigate to Admin > Organization >Security Roles > User role.
Note: If you do not see Security Roles while logged in as an owner, contact Zenoti Support.
- Click Permissions tab.
- Expand Guest Manager.
- In the Guests section, select Direct enrollment into tier checkbox.
The users with the configured role can now directly enroll guests to the highest tier without consideration to the amount spent.