- Gift card was purchased without tax
By default, you can use a gift card having the same price and value to pay for the tip/SSG amount on an invoice.
You can use a gift card having a different price and value only if the organization allows it to be redeemed for 'tips'. Learn about the Redemption Setting for Gift Cards with Different Price and Value
- Gift card was purchased with a tax amount included in its sale
You cannot use such cards to pay for the tip/SSG amount on an invoice.
By default, they can only be used to pay for services and day packages. Learn about What items can be redeemed using a gift card that was sold with tax?