A macro is a placeholder text that gets replaced with specific data when inserted into an automated email/text message. Use the below macros to customize emails/text messages to include information such as organization name, guest name, and service name. For example, the [CenterName] macro gets replaced with the actual center’s name.

  • [CenterState] State where the guest’s base center is located. 
  • [CenterCity] City where the guest’s base center is located. 
  • [AppCost] Cost of all the services in the appointment. 
  • [CenterName] Name of the guest’s base center. 
  • [Visits] Number of times the guest has visited the base center. 
  • [DownloadLink] Link to download the Customer Mobile Application (if enabled by the organization). 
  • [DayOfAppointment] Day on which the appointment is scheduled. 
  • [CenterZip] Zip code/postal of the center’s location. 
  • [FirstName] First name of the guest. 
  • [StartTime] Time when the appointment is scheduled to start.
    Note: When you add this macro, the time zone is also appended to the time as per center time zone.
  • [CenterPhone] Primary phone number of the guest's base center (corresponds to the Phone 1 field in the center’s settings). 
  • [CenterPhone2] Secondary phone number provided for the guest's base center (corresponds to the Phone 2 field in the center’s settings). 
  • [CenterAddlData1] Additional information about the center, provided in the Additional Text field in the guest's base center (Settings>Invoice& Receipts). 
  • [CenterAddress] Complete address of the guest's base center (corresponds to the Address 1 and Address 2 fields in the center’s settings). 
  • [EndTime] Time when the appointment is scheduled to end.
    Note: When you add this macro, the time zone is also appended to the time as per center time zone.
  • [Duration] Duration of the appointment. 
  • [TreatmentList] List of services scheduled for the appointment. 
  • [ServiceTherapistList] List of therapists scheduled to perform the services in the appointment; also shows the service name. 
  • [ServiceTherapistTimeList] Scheduled time for the service and the service name; includes the therapist’s name. 
  • [CenterCountry] Country where the guest's base center is located. 
  • [AppDate] Date on which the appointment is scheduled. 
  • [LastName] Last name of guest. 
  • [OrgName] Name of the organization. 
  • [Name] First name followed by the last name of the guest. 
  • [InvoiceComments] Any notes or information about the invoice that you want to share with your guests. 
  • [CenterE-mail] Email address of the guest's base center. 
  • [MailUnsubscribeLink] Link to unsubscribe and stop receiving marketing and campaign emails. 
  • [ServiceCustomDataLinks] Link to the custom data form that your guests can use to specify any information essential for services that require careful administration. This data can be a prerequisite for a service. For instance, to effectively administer a hair spa service, you can create custom fields to record the guest name, age, hair density, scalp type, hair texture, preferred oil, etc. 
  • [GuestDataLink] Link to the guest data form that your guests can use to specify their personal information. 
  • [ServiceDataLink] Link to the service data form that your guests can use to specify any additional data related to a service. For example, to effectively administer a hair spa service, you may need to know the guest’s hair type, or for a customized facial you would want to know and store the guest’s skin type. 
  • [ConfirmLink] Link to receive the guest’s confirmation of the appointment. 
  • [GoogleCalenderLink] Google Calendar Link that guest receives in the Appointment Reminder notification. Guests click this link to open the Google Calendar and then click Save to save the appointment to their calendar. See this GIF for details. 
  • [GCalStartTime]: Start time of the appointment on the Google Calendar.
  • [GCalEndTime]: End time of the appointment on the Google Calendar. 
    Note: We have listed more macros after this GIF.
  • [EmailVirtualAppointmentLink]: The virtual appointment link that you want to send in an email to the guest.
    Note: An administrator should have turned on virtual appointments for your business.
  • [SMSVirtualAppointmentLink]: The virtual appointment link that you want to send as a text message or SMS to the guest.
    Note: An administrator should have turned on virtual appointments for your business.

See Also

Configure Email and Text Notifications for Appointment Reminders


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