After you fill up your business details, you must enter store details. This will Zenoti Payments to capture important information such as Statement Descriptor and Store Address.

Important: You cannot change fields such as Statement Descriptor (6), Store Mobile Number (7), and Store Address (8) after you click Submit. Zenoti recommends you enter accurate and genuine information on this page. Reach out to Zenoti Support in case of any issues while configuring your payment processor.

Enter the following details in this page:

  • Statement Descriptor: Statement descriptors explain charges or payments on bank statements. Using clear and accurate statement descriptors can reduce chargebacks and disputes. Banks and card networks require the inclusion of certain types of information that help customers understand their statements, and statement descriptors provide this useful information. Enter your business Statement Descriptor in this field.
    Note: Zenoti recommends “Business Name - Center Name” as a format for statement descriptor. For example, if your business name is Spa Bliss and you have a center in New York, your statement descriptor will read Spa Bliss - New York.
  • Store Mobile Number: Enter the phone number of your business.
  • Store Address: Enter the address of your store or center. If you have multiple stores or centers, you can enter your registered business address in this field.
    Note: If your business has a store number and if you want to update this information, you can add the Store Number along with house number in the field Enter House Number. Zenoti recommends you to use the following format:
    Format: "Building Number"-"Store Number". For example, if the building number is 3212, and if the store number is 1217, you will enter 3212-1217 in the Enter House Number field.

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