--------------------------------------------------------------------------------------------------------------------------
Disclaimer: This article is only for the latest version of Zenoti Reports. Do not compare the data in this version with the data in the previous version.
--------------------------------------------------------------------------------------------------------------------------

This report shows the details about package liabilities that your business started with, accrued, redeemed, expired, refunded, and the balance that will be carried forward in the book of accounts for a time period.

Navigation

  1. Navigate to the Reports tab and click Try the New Version.

The Reports Dashboard appears.

3. Search for and open the report.
The Packages Liability report opens in a new tab.

4. Depending on the requirement, select the desired filters.
Note: You can view the report only for all the centers you have access to.

5. Click Refresh.
The report is generated based on the selected filters.

Buttons in the report

Filter Criteria

Filter Name

Options

Description

Centers

  • All
  • List of centers

Lets you view the report for all centers or of selected centers only.

Liability Type

  • By Price

Lets you view the report by

  • Price: the sale price of packages

Dates

  • Yesterday
  • Today
  • Last 7 days
  • Last 14 days
  • This Month
  • 2 Months
  • 3 Months
  • 6 Months
  • 1 Year
  • Custom

Lets you select the date range for which you want to view the report.

Column Descriptions

Column Name

Description

Additional Information

Center Name

The name of the center in which the package was sold.

Opening Balance

The balance liability that is carried forward from the previous accounting period.

Accrued/Sold

The value of liability that is generated from the sale of packages.

Redemptions

The value of liability that is redeemed on the selected day or time period (from the Date filter).

Refunded

The value of liability that is refunded on the selected day or time period (from the Date filter).

For example, a one-time-use gift card is sold for $400 and the guest purchases a product worth $300 using the gift card, the remaining $100 is the Suspense amount.

Expired

The value of liability that got expired on the selected day or time period (from the Date filter).

Suspense

The difference of the amount refunded and the package balance at the time of refund.

It can be either less than the package balance (short) or more than the package balance (excess).

In case of a short refund, Suspense (positive) must be considered as a revenue to the business. And in case of an excess refund, Suspense (negative) must be considered as a cost to the business.

Note: Suspense is calculated only if the package is refunded and closed on the same day.

For example, a package is sold for $400 and the package was refunded for $300. This is a short refund and the remaining $100 is a revenue to the business.

Closing Balance

The balance amount of packages that is carried forward to the next accounting period.

Did this answer your question?