Self check-in allows your guests to skip queues and check-in to their appointment as soon as they enter your center’s premises. Self-check-in also ensures minimum contact with the front-desk staff and allows for quick service fulfillment.

For your guests to self check-in, you must first enter the coordinates of your center in Zenoti. These coordinates allow the CMA to detect your center’s location accurately and guide the guest to your center. Once the guest is inside the center or within 100 meters of the center, the CMA prompts the guest to do a self check-in.

To ensure that guests get this prompt to self check-in accurately, you must add the coordinates of your center with precision.

You can configure the coordinates for your center in two steps:

  1. Get the coordinates of your center
  2. Update the coordinates in Zenoti

Step 1: Get the coordinates of your center

You must first get the coordinates of your center from Google Maps.

Note: You may use other map applications too, but the steps detailed in this article pertain to Google Maps.

Option 1: If your center’s address is visible in Google Map’s search results.

  1. Navigate to maps.google.com on a PC/Mac.
  2. In the search bar, enter your center’s address.
    Google displays search results.
  3. Ensure you select the appropriate address.
  4. Copy the coordinates from the URL of your center address.
    For example, the URL for the London Eye in Google Maps is as follows: https://www.google.com/maps/place/lastminute.com+London+Eye/@51.503324,-0.119543,17z/data=

    In this URL, the coordinates begin after the “@” symbol and end before the alphanumeric text “,17z”. The latitude in the above example is 51.503324 and the longitude is -0.119543.

Option 2: If your center’s address is not visible in Google Map’s search results.

  1. Navigate to maps.google.com on a PC/Mac.
  2. In the search bar, enter a landmark closest to your center.
    Google displays the results.
  3. Locate your center on the map manually.
  4. Right-click your location and select What’s here?
    Google Maps displays the address and coordinates.
  5. Verify the address and copy the coordinates.
    Note: If the address does not match, retry, and locate your address manually.

Step 2: Update the coordinates in Zenoti

After you get the coordinates of your center, you must add them in Zenoti.

  1. At your center-level, navigate to Admin > Organization > Centers > Online Booking > Settings.
    The Online Booking Settings page opens.

2. Scroll down to locate the settings Geo Latitude and Geo Longitude.

3. Enter your center’s coordinates in the Geo Latitude and Geo Longitude fields.
Tip: Refer to the example of the London Eye coordinates explained earlier
to enter the information for your center.

4. Click Save.
You have successfully added your center’s coordinates in Zenoti. Guests can
now self-check-in to their appointments.

See Also

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