If your business allows cancelation of appointments on the Webstore and Consumer Mobile App (CMA), you can display a disclaimer text to your guests stating the terms and conditions for the appointment cancelation.
To add/edit the cancelation policy
- At the center-level, navigate to Admin > Organization > Centers > Online Booking.
The Online Booking settings open.
2. Expand the Webstore V2 Settings tab.
3. Scroll down and locate the field Cancelation Policy.
4. Add a new cancelation policy or edit if you already have a policy.
5. Click Save.
You have successfully added/edited the cancelation policy.