A macro is a placeholder text that gets replaced with specific data when inserted into an automated email/text message. Use the below macros to customize emails/text messages to include information such as organization name, guest name, and service name. For example, the [CenterName] macro gets replaced with the actual center’s name.

  • [TreatmentList] List of services scheduled for the appointment. 
  • [ServiceTherapistList] List of therapists who were scheduled to perform the services in the appointment; also shows the service name.
  • [ServiceTherapistTimeList] Scheduled time for the service and the service name; includes the therapist’s name. 
  • [CenterPhone] Primary phone number of the guest's base center (corresponds to the Phone 1 field in the center’s settings). 
  • [CenterPhone2] Secondary phone number provided for the guest's base center (corresponds to the Phone 2 field in the center’s settings). 
  • [CenterAddlData1] Additional information about the center, provided in the Additional Text field in the guest's base center (Settings>Invoice& Receipts). 
  • [CenterState] State where the guest’s base center is located. 
  • [CenterName] Name of the guest’s base center. 
  • [AppDate] Date on which the appointment was scheduled. 
  • [Duration] Duration of the appointment. 
  • [FirstName] First name of the guest. 
  • [StartTime] Time when the appointment was scheduled to start.
    Note
    : When you add this macro, the time zone is also appended to the time as per center time zone.
  • [CenterAddress] Complete address of the guest's base center (corresponds to the Address 1 and Address 2 fields in the center’s settings). 
  • [OrgName] Name of the organization. 
  • [Visits] Number of times the guest has visited the base center. 
  • [DownloadLink] Link to download the Customer Mobile Application (if enabled by the organization).
  • [CenterZip] Zip code/postal of the center’s location.
  • [CenterCity] City where the guest’s base center is located. 
  • [LastName] Last name of guest. 
  • [CenterCountry] Country where the guest's base center is located. 
  • [DayofAppointment] Day on which the appointment was scheduled. 
  • [EndTime] Time when the appointment was scheduled to end.
    Note
    : When you add this macro, the time zone is also appended to the time as per center time zone.
  • [Name] First name followed by the last name of the guest. 
  • [InvoiceComments] Any notes or information about the invoice that you want to share with your guests. 
  • [CenterE-mail] Email address of the guest's base center. 
  • [MailUnsubscribeLink] Link to unsubscribe and stop receiving marketing and campaign emails. 

See Also

Configure Email/Text Notification for Appointment Cancellation

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