Employees perform various tasks in the day-to-day functioning of a business in exchange for pay or a salary. These tasks, grouped by similarity of function, are called jobs in Zenoti. Typically, your business will have jobs such as receptionist, therapist, senior therapist, stylist, and senior therapist.
Normally, businesses prefer an organization level manager to create jobs that apply right across the organization. However, certain businesses may choose to empower their center- level managers. Such managers have granular-level control over employees with their ability to create jobs for their centers.
For example, if center managers want to create next-level jobs to promote employees in their centers, they can do so without depending on organization-level managers to create them resulting in smooth business operations.
Note: The names of jobs must be unique across the organization and centers.
Important: To enable this feature, contact Zenoti Support.
To create a job at the center level
- Ensure you are at the center level.
- From the main menu, click Employee.
The Manage Employee window opens.
- Expand Employees from the left panel.
- Click Jobs.
Note: If you are at the center level, you can see additional filters on this page.
Use the filters to view a list of jobs Active in this center, Active in any center in org, Inactive in all centers, or All.
You can use the other filter to view jobs at This center only, Organization only, or All.
- Click Add.
The Create New Job window opens.
- Enter General information as per the following guidelines.
- Job Name: Enter the name of the job. Example: Hairstylist -Senior
- Job Code: Create a unique identifier for the job. Ensure you have a logic behind the way you give a code.
Example: HSJ001 could stand for Hairstylist - Junior, HSS002 could stand for Hairstylist - Senior. This way, you can also search for jobs more easily.
- Description: Enter a description for the job. A description helps bring clarity to the job and what employees with a particular job are expected to do. A description for a senior job will, therefore, have more responsibilities.
Example: A junior hairstylist assists a senior hairstylist in preparing, conditioning, and styling hair. They also check inventory and anticipate needs for hair care products.
- Discount Limit Source: Specify the source for the discount limit. Should discount be allowed from the service being offered or should this come from the job level? Select Service or Job as appropriate.
- Discount Limit: Specify the discount limit in a percentage. If you specify 5% here on a Service, it means the service can be offered with a maximum discount of 5%.
Example: If the selling price of a service is $100, you can offer the same service at a discounted price of $95 (and not lower than that).
If you specify 5% here on a Job, it means that employees holding that particular job can offer a maximum of 5% discount on the services they offer.
Example: A junior stylist may be able to offer 5% discount whereas a senior stylist may be able to offer 10% discount because of the job they hold.
- Color Code: Select a color from the color palette - this color appears in a vertical bar on the left along with the provider’s name on the Appointment Book.
Example: You may have all massage specialists in one color, all hairstylists in one color, and all beauticians in one color. This way, with one glance at the Appointment Book the front-desk staff can identify the function of the provider.
The color codes appear as follows in the Appointment Book:
7. Click Next.
8. Enter a Designation for the job.
Example: Junior, Assistant, Associate, or Senior.
The designation appears in the bottom panel. To remove a designation, click the red cross mark.
10. Click Next.
11. Enter the Targets for the job. Read: Set Targets for a Job
12. Click Next.
13. Enter Commission-related details for the job.
Read: Configure Job Level Commissions, Employee Commissions - An Overview
14. Select the Services that can be performed as part of the job.
The services you select here are said to be services mapped at the job level.
Learn more: Specify Services Employees Can Perform - Advanced Concepts
and How to Specify Services an Employees Can Perform
15. Enter the Memberships that can be sold as part of the job.
This means employees holding this particular job are authorized to sell only those Memberships you specify here.
16. Select the Centers within your Organization where you expect employees to have this job.
17. Click Finish.
The new job is created.
Important: You will notice two new tabs - Employees and Forms.
Employees tab and what you can do from this tab: Once you create a job, you can associate employees to the job from the Manage Employees > <Name of employee> screen.
Read: Add General Information for a New Employee. The employees you associate to a job in this manner, appear in a new Employee tab in the Manage Jobs > <Name of the job> screen.
Tip: You can view names of employees in this Employee tab for a given Center only if employees have been associated with this job from the Manage Employees > <Name of employee> screen.
Forms tab and what you can do from this tab: You can restrict access to custom forms from the Forms tab.