Zenoti requires your system to meet the hardware requirements for optimal performance and smoother functioning.

To verify if your system meets the requirements, you must check the following specifications: 

  • CPU
  • RAM
  • Network
  • Passmark Score

The following section lists the steps that you must take to check the specifications on Windows PC, Mac, and iPad devices. Do make a note of these specifications.

Windows PC

To check CPU and RAM

  1. Click the Windows button.
    The Windows menu appears. 
  2. Type System Information in the search bar.
    The search results appear. 

  3. Click System Information.
      The System Information screen opens.
  4. On the right panel, note down the processor information.
      Example: Intel(R) Core(TM) i5-5200 CPU @ 2.2GHz.

   5. Scroll down to locate Installed Physical Memory (RAM).
   6. On the right panel note down the value besides the Installed Physical
       Memory (RAM)
.
       Example: 12.0 GB 

To check the network speed

  1. Ensure the PC is connected to the Internet. 
  2. Open a browser of your choice.
  3. Navigate to Google and search for Google Speed Test. 

   4. From the search results click Run Speed Test.
       The speed test runs and displays the results.  

To check the Passmark score

Passmark is a PC benchmark and computer forensics tool. You must download and install the application on your system. 

  1. Open a browser of your choice.
  2. Navigate to https://www.passmark.com
  3. Hover to Software on the main menu and click Free Trial in the Performance Test section. 

     4. Click Download Performance Test in the Software page. The performance
          test software begins to download.
     5. Install the software and run it on your Windows PC.
     6. After you run the software, it will display a score of your PC performance in
         the box CPU Mark. Make a note of the performance score.
         Recommended
: Zenoti requires the Passmark score to be above 5000. 

         Refer to the following image: 

Apple MAC

To check the CPU and RAM

  1. Click the Apple icon on the top.

         The Apple menu appears.
     2. Click About This Mac.
         The About This Mac screen appears.
     3. From the Overview tab, note down the Processor information.
         Example: 2.2 GHz Intel Core i7.
     4. From the Overview tab, note down the Memory information.
         Example: 16 GB.

To check the network speed

  1. Ensure the Mac is connected to the Internet. 
  2. Open a browser of your choice.
  3. Navigate to Google and search for Google Speed Test. 

   4. From the search results click Run Speed Test.
       The speed test runs and displays the results.  

To check the Passmark score

Passmark is a PC benchmark and computer forensics tool. You must download and install the application on your system. 

  1. Open a browser of your choice.
  2. Navigate to https://www.passmark.com
  3. Hover to Software on the main menu and click Free Trial in the Performance Test section. 

     4. Click Download Performance Test in the Software page. The performance
          test software begins to download.
     5. Install the software and run it on your Windows PC.
     6. After you run the software, it will display a score of your PC performance in
         the box CPU Mark. Make a note of the performance score.
         Recommended
: Zenoti requires the Passmark score to be above 5000. 

         Refer to the following image: 

Apple iPad

To check the model name and device memory

Note: For the iPad, you must check the Model Name instead of the CPU.

  1. On the home screen, tap Settings.

        The Settings screen opens.
    2. Tap General.

     The General settings appear on the right panel.
 3. Tap About in the right panel.
     The About screen appears.
 4. Note down the Model Name.
     Example: iPad (6th Generation).
 5. Scroll down to locate Capacity and make a note of the memory capacity.
     Example: 32 GB.

To check the network speed

  1. Ensure the device is connected to the Internet. 
  2. Open a browser of your choice.
  3. Navigate to Google and search for Google Speed Test. 

   4. Click Run Speed Test.
       The speed test runs and displays the results.  

To view the Passmark score

  1. Open the App Store from the home screen. 

    2. Search and install the app PerformanceTest Mobile from Passmark.

    3. Open the app and tap Run Benchmark.
        The app will run the performance test and display the results. 

     4. Make a note of the CPU score.

After you gather all the specifications and scores, you can compare it with Zenoti’s hardware requirements. This helps you understand if your current device meets the requirements.

See Also

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