Businesses need a way to send campaigns to guests based on their last visit or based on their  base center - where the guest profile is created.

When you select the existing org-level setting, Include visited guests in promotional messages (email/texts), the campaign considers guests who have visited the center irrespective of in which center the guest profile is created.

To Include Only Base Center for Campaigns

  1. Ensure you are at the organization level.
  2. Navigate to Settings.
  3. Expand the General section.
    The settings in the General section appear.
  4. Select the Include base center guests in promotional messages (email/texts) checkbox.

5. Click Save.

Important: For campaigns to be sent to the guests, you must select either Include visited guests in promotional messages (email/texts) or  Include base center guests in promotional messages (email/texts).

See Also

Campaigns in Zenoti

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