Shopify is an eCommerce solution that allows you to set up an online store to sell your products.
Visit the Shopify website at help.shopify.com to learn more. 

When you integrate Zenoti with Shopify:

  • The inventory levels in Zenoti are updated with every purchase on Shopify. 
  • Invoices generated from products purchased on the Shopify store are updated in Zenoti.
  • Guests can use their Webstore credentials to log in to Shopify - they need not log in separately for the Shopify store.
  • Daily sales and Product sales reports in Zenoti get updated to reflect sales on Shopify.

In this article, you will learn about some popular features of Shopify that are supported or not supported by Zenoti, based on the Shopify plan you subscribe to. You will also learn how to get started with Shopify-Zenoti integration.

Some Popular Shopify Features

Shopify has multiple plans with varying features. You can visit the Shopify website to know more about the plans and the complete list of features in each of these plans.

Disclaimer: The link to Shopify is provided for informational purposes only. Zenoti bears no responsibility for the accuracy, legality, or the content of the external site or for that of subsequent links.

The following table lists some of the popular features of Shopify and if these features are supported by Zenoti:

How the Integration Works

  1. Guests are directed to your Shopify store either from your Webstore or from your organization’s website. 
  2. Guests add products to cart and proceed to checkout. 
  3. Shopify prompts your guests to log in.
    Note: If you have subscribed to the Shopify Plus plan (which supports single sign-on), the guests are directed to Webstore login. After the guests log in to Webstore, they are then redirected to Shopify to complete the transaction. If you have subscribed to other Shopify plans (which do not support single sign-on), you must use the guest checkout feature of Shopify.
  4. Guest makes the payment for the product. 
  5. The product inventory gets updated in Zenoti.
  6. Invoices are created in Zenoti.

Steps to integrate Zenoti with Shopify

  1. Understand the prerequisites, configurations you must complete, and learn about the features that are not supported
  2. Integrate Zenoti with Shopify

What happens after the integration?

After you integrate Zenoti with Shopify, when a guest purchases a product from your Shopify store, the following happens in Zenoti:  

  • The corresponding product count is reduced from inventory.
    For example, the stock levels of a Hair gel in Zenoti is 100 units and a guest, Jennie, has purchased 2 units of Hair gel from the Shopify store. After the invoice is created, the stock level of Hair gel in Zenoti is reduced to 98 units.
  • The guest profile is updated with the latest transactions and invoices.
    Considering the same example, Jennie’s profile in Zenoti is updated with the invoice generated from the purchase.
  • The reports are updated with the purchases made on Shopify - all product            reports and Today’s Sales, Sales Invoice, Product Sales, and Invoice Number         report.

Note: If you have changed the stock level of a product in the Inventory module of Zenoti, to update Shopify with the latest stock levels, you must log in to Shopify and manually sync the inventory level. 

See Also

Shopify: Prerequisites, Required Configurations, and Unsupported Features

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