A macro is a placeholder text that gets replaced with specific data when inserted into an automated email/text message. Use the below macros to customize emails/text messages to include information such as organization name, guest name, and service name. For example, the [CenterName] macro gets replaced with the actual center’s name.

  • [TreatmentList] List of services scheduled for the appointment. 
  • [ServiceTherapistList] List of therapists scheduled to perform the services in the appointment.
  • [ServiceTherapistTimeList] Scheduled time for the service and the service name; includes the therapist’s name. 
  • [CenterPhone] Primary phone number of the guest's base center (corresponds to the Phone 1 field in the center’s settings). 
  • [CenterPhone2] Secondary phone number provided for the guest's base center (corresponds to the Phone 2 field in the center’s settings). 
  • [CenterAddlData1] Additional information about the center, provided in the Additional Text field in the guest's base center (Settings>Invoice& Receipts). 
  • [CenterState] State where the guest’s base center is located. 
  • [CenterName] Name of the guest’s base center. 
  • [AppDate] Date on which the appointment is scheduled. 
  • [Duration] Duration of the appointment. 
  • [ConfirmLink] Link to receive the guest’s confirmation of the appointment. 
  • [FirstName] First name of the guest. 
  • [StartTime] Time when the appointment is scheduled to start. 
  • [CenterAddress] Complete address of the guest's base center (corresponds to the Address 1 and Address 2 fields in the center’s settings). 
  • [OrgName] Name of the organization. 
  • [AppCost] Cost of all the services in the appointment. 
  • [Visits] Number of times the guest has visited the base center. 
  • [DownloadLink] Link to download the Customer Mobile Application (if enabled by the organization).
  • [CenterZip] Zip code/postal of the center’s location.
  • [CenterCity] City where the guest’s base center is located. 
  • [LastName] Last name of guest. 
  • [CenterCountry] Country where the guest's base center is located. 
  • [DayofAppointment] Day on which the appointment is scheduled. 
  • [EndTime] Time when the appointment is scheduled to end. 
  • [Name] First name followed by the last name of the guest. 
  • [InvoiceComments] Any notes or information about the invoice that you want to share with your guests. 
  • [ConfirmText] The reply SMS that guests can send to confirm their appointment such as Yes, No or Y, N. 
  • [CenterE-mail] Email address of the guest's base center. 
  • [MailUnsubscribeLink] Link to unsubscribe and stop receiving marketing and campaign emails. 
  • [ServiceCustomDataLinks] Link to the custom data form that your guests can use to specify any information essential for services that require careful administration. This data can be a prerequisite for a service. For instance, to effectively administer a hair spa service, you can create custom fields to record the guest name, age, hair density, scalp type, hair texture, preferred oil, etc. 
  • [GuestDataLink] Link to the guest data form that your guests can use to specify their personal information.
  • [ServiceDataLink] Link to the service data form that your guests can use to specify any additional data related to a service. For example, to effectively administer a hair spa service, you may need to know the guest’s hair type, or for a customized facial you would want to know and store the guest’s skin type. 
  • [VideoURL] Businesses that have service-specific videos for say, pre and post care instructions, would like guests to watch videos related to before/after treatment. In such cases, they can use this macro. The macros get replaced with the Video ID entered in the service-catalog tab. 
  • [Gender] Gender of the provider.
  • [GoogleCalenderLink] Google Calendar Link that guest receives in the Appointment Reminder notification. Guests click this link to open the Google Calendar and then click Save to save the appointment to their calendar. See the GIF for details. 
  • [GCalStartTime]: Start time of the appointment on the Google Calendar.
  • [GCalEndTime]: End time of the appointment on the Google Calendar. 

See Also

Configure Email/Text Notification for Appointment Confirmation

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