Zenoti allows you to create templates for sending email, text, and app notifications to your guest. With the help of these templates, you can send messages that convey the status of Auto-pay transactions, thereby keeping your guests updated. 

When you are configuring the templates, you can use the Available Macros and add important information such as the guest’s first name, total payment, and appointment date, to the templates.

The following macros are available when you create the templates: 

  1. First Name: This macro will display the first name of the guest. 
  2. Receipt No: This macro will display the number of the receipt. A receipt is generated only after full payment is made against an invoice. 
  3. Total Payment: This macro will display the total payment made by the guest. 
  4. Org Name: This macro will display the name of the organization or the name of the franchisee. 
  5. Center City: This macro will display the name of the city where the center is located. 
  6. Center Address: This macro will display the street address of the center.
  7. Invoice No: This macro will display the invoice number generated for the appointment. An invoice number is generated as soon as the appointment is booked. 
  8. Center State: This macro will display the name of the State where the center is located.
  9. Center Zip: This macro will display the ZIP code of the location where the center is located. 
  10. Day of Appointment: This macro will display the day when the appointment was taken. 
  11. Start Time: This macro will display the beginning time of the appointment. 
  12. Center Name: This macro will display the name of the center where the services were taken. 
  13. Center Phone: This macro will display the primary phone number of the center. 
  14. Center Phone 2: This macro will display the secondary phone number (if any) of the center. 
  15. Due Amount: This macro will display the pending amount in the current invoice. 
  16. Center Country: This macro will display the country of the center. 
  17. App Cost: This macro will display the total charges for the services. 
  18. Tip Amount: This macro will display the tips given to the providers by the guest.
  19. Custom Macro: Apart from the available macros, you can also create a custom macro and assign a value to it. 

See Also

Auto-Pay: Create Email, Text, and App Notification Templates

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