Guests can use the balance in their prepaid card to pay towards the recurring membership dues in Zenoti. If the balance in the prepaid card becomes zero or if the card expires, Zenoti automatically uses the payment mode configured in the Default Payment Type to collect the membership dues.
For example, the guest wants to pay the recurring membership due of $40 per month using their prepaid card that has a balance of $100 from January. When the balance in the prepaid card becomes $20 in March, Zenoti collects the remaining dues using the card on file. When there is no balance in the prepaid card, the card on file becomes the default payment mode to collect dues for the membership.
To set a prepaid to collect the membership dues
1. Open the Guest Profile page for a guest.
The General tab appears.
2. Navigate to the Memberships tab.
The list of memberships that your guest has purchased appears.
3. Select a membership.
The membership details page appears.
4. Click Use Gift Card/Prepaid Card to pay for Membership dues.
The Use Gift card/Prepaid card window appears with the Gift Card option selected
5. Select Prepaid Card.
A list of available prepaid cards for a guest appears.
6. Select a prepaid card according to the guest’s preference.
7. Click Update.
The prepaid card number appears in the Membership details page and indicates
that it is used to pay the membership fees based on the payment cycle.