Free service commission settings at the center level, control how you want to give commissions on free service (revenue) to employees. In Zenoti, you define commissions on free service using revenue ranges or revenue slabs.
To configure free service commissions:
- Ensure that you are at the center level.
- Click Admin > Organization > Centers > Settings tab > Employee section > Free service commission.
- Select any one of the following options based on your requirement:
a) Use free service commission slabs: Consider this example. A Deep Tissue Massage costs $60. A 10% commission is set at the employee level. The massage is sold with a $10 discount so the final price a guest pays is $50. In this case, the service provider gets a commission of $5 (that is, 10% of $50). Zenoti considers the $10 discount as free service revenue.
b) Include free service revenue in paid service revenue: Consider the same example. A Deep Tissue Massage costs $60. A 10% commission is set at the employee level. The massage is sold with a $10 discount so the final price a guest pays is $50. In this case, Zenoti considers the $10 (discount, that is the free service revenue) as part of the paid service revenue ($10 + $50). The employee therefore earns commission (10%) on $60, that is $6.
c) Apply the highest paid service revenue commission on free services revenue: Consider this example. An employee is paid service commissions using slabs (5%, 10%, and 15% for three slabs). An employee falls in the highest slab (15%) when free service revenue generated is $5000. In this case, free service commission should be awarded using its own slabs but with this setting on, commission on free service revenue is paid at 15% (like services revenue).
- Click Save.