Zenoti supports capturing personal information such as gender, birthday, anniversaries, contact details, and preferences of guests. Using the personal information, you can create targeted campaigns and offers for the guests. The gender information of guests in particular, can help you give special attention when you plan a therapy, treatment, or a precise pre and post-service care for a guest.
Based on your business type, your organization may require to collect gender information or leave it optional for the guests to disclose. For gender information, in addition to Male and Female, Zenoti allows you to include ‘Other’ as an option. You can label the ‘Other’ option as per your organization’s preference.
To enable the 'Other' gender option:
1. Navigate to Organization level > Admin > Organization > Organizations >
Settings > Guests.
2. Select the Support third gender for guests and employees checkbox.
The field, ‘Other’ Gender Label is enabled to edit.
3. For ‘Other’ Gender Label, enter a name you would like to display in the Gender
4. Click Save.
The name you specified in the ‘Other’ Gender Label field appears in the Gender
drop-down list found in the employee and guest information pages in Zenoti.