Use these dashboards to discover the number of campaigns that guests have redeemed in a given time period. This data gives you clues about making your campaigns more effective. 

Filters

  • Time Period: The report loads based on the time period you specify. You can set the time period filter to any one of the following options:  
    a) Today: If today is 14 April, Zenoti will show the report for 14th April.
    b) Yesterday: If today is 14 April, and you select Yesterday, Zenoti will show the           report for 13th April.
    c) WTD (Week to date): If today is 10 April (Wednesday), and you select WTD,             Zenoti will show the report from 8th April to 10th April. This is because, as per        Zenoti's definition, the week begins with a Monday.
    d) Previous week: If today is 16th April, and you select Previous Week, Zenoti will       show the report from the previous Monday to the following Sunday. That is,           week of 8th to 14th April. This is because, as per Zenoti's definition, the week         begins with a  Monday.
    e) MTD (Month to date): If today is 14th April, and you select MTD, Zenoti will              show the report from 14th March to 14th April. On the next day, the report will         be for 15th March to 15th April.
    f)  Previous month: If today is 14th April and you select Previous month in this             filter, Zenoti will show the report from 1st March to 31 March.  
    g) QTD (Quarter to date): If today is 14th April and you select MTD, Zenoti will             show the report from 1st Feb to 14th April.
    h) YTD (Year to date): If today is 14th April 2019 and you select YTD, Zenoti will          show the report from 14th April 2018 to 14th April 2019.
         Note
    : YTD is the default value that loads in this filter.
    i) Custom: If you select Custom, you must further specify a Custom Start Date           and a Custom End Date to get reports for the specified custom date range.

    Important
    : Use the custom start and end date filters only with the Custom option of the Time Period filter. Without the Custom option, the Custom Start Date and Custom End Date do not have any meaning. That is, though you can select custom start and end dates with say, WTD (Week to Date) or MTD (Month to Date) options, you will not notice any impact on the report. Only when you select the custom start and end dates with the Custom option, you will see reports based on custom time periods.
  • Zone Name: Use this option to filter all the charts based on the Zone you select.
  • Centre Name: Use this option to filter all the charts by the Center you select.
  • Guest Gender: Use this option to filter all the charts by Male, Female, or Not Applicable or All guests respectively. 
  • Customer Type: Use this filter to specify the Guest Type such as Existing Guest, New Guest, or All. 
  • Is Member: Use this filter to specify whether you want to see data only about guests who are members. 
  • Invoice Source: Use this filter to specify the source of the invoice such as Appointment Book, Mobile, and Webstore.
  • Item Name: Use this option to filter based on the service name. For example, Facial - Women.
  • Item Type Code: Use this option to filter based on the item type such as a service or a product. 

Campaign Redemption - Count

This line chart shows the total number of items guests redeemed as part of campaigns.
Note: The running sum for a given month is the total count of items till that month. For example, if your start and end dates are Jan 1 to June 30, and you hover on March, then the running sum for March is the sum of the count of items from Jan to March.  
Tip: The default view for all line graphs is the Monthly view. Use the plus and minus signs (on the bottom left corner of the line charts) to view the Weekly view and Quarterly view (for the selected time period) respectively.

Campaign Redemption by Item Type - Count

This line chart shows the break-up of count of item types such as Services and Products that guests redeemed as part of campaigns, month on month. Each item type appears in a different color.
Note: The running sum for a given month is the total count of items till that month. For example, if your start and end dates are Jan 1 to June 30, and you hover on March, then the running sum for March is the sum of the count of items from Jan to March.
Tip: The default view for all line graphs is the Monthly view. Use the plus and minus signs (on the bottom left corner of the line charts) to view the Weekly view and Quarterly view (for the selected time period) respectively.

Campaign Redemption by Campaign Name - Count

This visualization (treemap) shows the campaigns that have been most successful in terms of number of items redeemed by guests. The bigger and the darker tiles (rectangular boxes) indicate higher redemptions (in number) on those campaigns. 

Campaign Redemption by Center Name - Count

This visualization (treemap) shows the centers where campaign redemptions have been the highest in terms of count. The bigger and the darker tiles (rectangular boxes), indicate higher campaign redemptions at those centers. 

See Also

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