The Total Hours of work for the employee in the pay period depends on the Calculate Payroll Hours Based on (Admin > Centers > [Center Name] > Settings > Employee > Calculate Payroll Hours Based on) employee setting as follows:

For Scheduled and Actual Hours Combination: Zenoti checks both, the scheduled check-in and check-out times and the actual check-in and check-out times. Zenoti then calculates the clocked-in time as follows:

  • For check-in time: Zenoti considers the later time between the scheduled and actual check-in time.
  • For check-out time: Zenoti considers the earlier time between the scheduled and actual check-out time.
    Example: An employee is scheduled to work from 8 AM and 12 PM, but actually works from 9AM to 1PM on a certain day. Zenoti calculates the clocked-in hours for that day as 9 AM to 12 PM.
    Zenoti then calculates Total Hours as the clocked-in hours minus the following two break times: mandatory break time and the break time between multiple check-ins per day, if any. Zenoti calculates this for each day in the selected time period.
    Total hours = Clocked in hours - mandatory break times - break times between multiple check-ins.

For Actual check-in/check-out time: Zenoti calculates clocked in hours based on the actual check-in and check-out times irrespective of the employee schedule. The Total Time is calculated as the duration between first check-in and last check-out time minus the break time between multiple check-ins, if any. Zenoti calculates this for each day in the selected time period.
Total Hours = Duration between first check-in and last check-out for the day - Break between multiple check-ins.
Example: If an employee has multiple check-ins per day as follows: 9 AM to 12 PM and 2 PM to 5 PM. Then the total hours per day of the employee as per actual check-in and check-out time is: 8 hours (Duration between first check-in, 9 AM,  and last check-out, 5 PM) minus 2 hours (break between multiple check-ins 12 PM to 2 PM) = 6 hours. 

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