There could be a number of reasons why an employee may not be visible from the Employee Schedule. Check if:
- The employee has the appropriate role (say, Therapist) . To check the role the employee has, go to Employee > Employee > Employee > Name of the employee > Role tab > Select the appropriate role (Therapist) > Save. Next, go to the employee schedule page - Employee > Employees > Schedule > Role (filter)> Select Therapist. The name of your service provider must appear now.
- The employee profile is active. Ensure that there is a Start Date and there is no End Date for the employee Employee > Employee > (Name of the employee) > General tab > Start date/End date.