Overview: Levels of Configuration

You can configure commissions at three levels:

  • Item* level(*Item is a common term to mean services, products, memberships, packages, free services, and gift cards.)
  • Employee level
  • Job level

Read: Employee Commissions - Levels of Configuration and Impacts 

Keep the following points in mind when you configure commissions at the job level:

  • When you configure commissions at the job level, it means all employees with a given job earn the same (standard or uniform) commission. Read: Employee Commissions - Levels of Configuration and Impacts
  • You can define job level commissions for Services, Products, Free Services, Packages, Memberships, and Gift Cards from a single screen. Read: Create Jobs
  • You can define service commissions at the job level in the following ways:
    a) Flat amount: If you select this option, it means you are awarding a fixed amount as commission independent of the sale value of the service.
    Example: Award $20 as a commission for a given service from the job level.
    b) Percentage of the sale price of service: If you select this option, it means you are awarding a fixed percentage of the sale price of the service as commission. Example: Award 10% of the sale price as commission. If the sale price of the service is $200, then the commission an employee with this job who performs this service is $20 (10% of $200).
    c) Revenue slabs: If you select this option, it means you need to defined commission percentage for each price slab separately.
    Example: Award 2% service commission to employees with a given job when they generate a revenue of $100 to $499. Award 4% service commission to employees with a given job when they generate a revenue of $500 to $999.
    Similarly, you can define job-level commissions based on revenue slabs for Products, Free Services, Packages, Memberships, and Gift Cards.

Best Practise: If you configure service commissions at both, the job level and the employee level, configure the employee level commissions as an exception to reward a few employees over and above what they would normally earn as the commission from the job level.

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