In Zenoti, you can create campaigns at both, the organization level and at the center level. This article explains how campaigns work in Zenoti - assuming the Marketing Managers at the organization and center level have all the required permissions

Scenario 1: Campaign created at the organization level 

If a campaign is created at the organization level, only the Marketing Manager at the organization level can edit it.

Note: For Zenoti to create and save the campaign successfully, the Marketing Manager needs to make it available at least at one center - say, center A. 

Once the campaign is created, the Marketing Managers at other centers can view this campaign and can add their respective centers to it. However, they cannot edit any of the other details of the campaign (such as the target segment or the name of the campaign). 

Therefore, if the Marketing Manager of center B sees this campaign, and wants to add her center to it, she can do so. Assume that the Marketing Manager of center B adds her center to this campaign. Now, the campaign is available at both centers, center A and B.  

Scenario 2: Campaign created at the center level

If a campaign is created at the center level (center C), the Marketing Manager at the same center (center C) can edit it. 

The Marketing Manager at the organization level can also edit this campaign.
Assume that the Marketing Manager at the organization level now makes this campaign (created at center C) available at another center (center D). 

Now, the Marketing Manager at center D can also edit the campaign.
Important: The Marketing Manager at center D cannot view the campaign (created at center C) until the organization level Marketing Manager adds center D to the list of centers for the campaign. 

Scenario 3: Campaign created at the zonal level 

If a campaign is created at the zonal level, only the Marketing Manager at the zonal level can edit it.

Note: For Zenoti to create and save the campaign successfully, the Marketing Manager needs to make it available at least for one center. 

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