Appointments booked in the Appointment Book are always subject to change. Guests may need to reschedule appointments, may request for more services, or may change their mind about a therapist and request a new one. Zenoti allows you to cater to the changing demands and preferences of guests.
You can make the following changes to an appointment:
Reschedule an appointment
Zenoti allows you to move an existing appointment to another time, either on the same day or a new date:
- Learn how to reschedule an appointment for the same day
- Learn how to reschedule an appointment for a later date
Note: You can only move appointments whose status is New, Checked In, or Confirmed. You cannot move appointments for which the invoice is already closed.
Change the therapist
You can easily change the therapist assigned to an appointment using either the drag-and-drop method or the Appointment Info panel.
Learn how to change the therapist assigned to an appointment
Add more services
During an ongoing appointment, a guest may request for more services than planned or scheduled earlier. Zenoti allows you to add more services to the same appointment.
Learn how to add more services to an appointment